Shipping
We take a lot of pride in our choice to only use environmentally friendly options when shipping. All of our items are shipped 100% carbon neutral. Interested? keep reading..
What is carbon neutral? Increased carbon dioxide (and equivalent) - CO2e - levels are a significant and harmful contributor to climate change. Most people don't consider the environmental impact of their online shopping deliveries – just clickety-click and, like magic, it's on your doorstep. But the logistics involved generate a huge amount of CO2 - over 10% of global CO2e emissions are from transport and logistics.Being carbon neutral means that your net release of CO2e into the atmosphere is zero.
Processing Times
Please allow 2-3 days for processing on all orders before receiving a tracking number.
Returns Policy
Item(s) purchased instore can be returned for a full refund pending item is un-opened and unused. Item(s) purchased via the The Pilates Depot online store can be returned for a credit note or exchange with proof of purchase. The Pilates Depot online does not accept refunds for change of mind. Please email us at info@thepilatesdepot.com.au for any further correspondence.
